Common Problems
This page documents known errors and warnings you may encounter while running Autonomys software. Each issue includes its severity level, explanation, and resolution steps to help you quickly identify and fix problems.
Quick Navigation
- Severity Levels - Understanding error severity indicators
- Program Issues - Errors and warnings tied to specific components (Node, Farmer, Farming Cluster)
- Unexpected Behavior - General issues not tied to specific components
We regularly update this guide based on community feedback and new releases.
Program Issues
These errors and warnings are tied to specific components. In this section, we highlight known issues, offer available remediation steps, and specify their severity levels.
- Node
- Farmer
- Farming Cluster
WARN Consensus: telemetry: ❌ Error while dialing
Error message:
WARN Consensus: telemetry: ❌ Error while dialing /dns/telemetry.subspace.foundation/tcp/443/x-parity-wss/%2Fsubmit%2F: Custom { kind: Other, error: Timeout }WARN Consensus: Proof of time chain reorg
Resolution:
This should resolve on its own.
Error message:
WARN Consensus: sc_proof_of_time::source: Proof of time chain reorg happened from_next_slot=<block> to_next_slot=<block>WARN Consensus: Proof of time chain extended
Error message:
WARN Consensus: sc_proof_of_time::source: Proof of time chain was extended from block import from_next_slot=<block> to_next_slot=<block>ERROR: Failed to store piece in cache, no space
Resolution:
- The drive where you are storing your farm is out of space
- Reduce the farm size and restart the farmer
- Ensure that you are saving the farm to the correct drive and that it is properly mounted
Error message:
ERROR subspace_farmer::farmer_cache: Failed to store piece in cache, there was no space piece_index=<piece>WARN: Failed to plot sector, retrying
Mitigation:
To help mitigate these errors, run your NATS component on the same system as your Controller, Cache, and Plotter components.
Error message:
WARN {farm_index=3}:{sector_index=1036}: subspace_farmer::single_disk_farm::plotting: Failed to plot sector, retrying in 1s error=Low-level plotting error: Received only <sector> sector bytes out of <bytes> expected bytesUnexpected Behavior
These unexpected behaviors are not linked to specific components. In this section, we outline common issues and provide available remediation steps.
No Output and Missing Error Codes (Windows)
If you encounter a situation in Windows where the node produces no output and does not display any error code, it is likely that you simply need to install the latest version of the Visual C++ Redistributable package.
Farmer stuck on plotting
Try restarting your node or farmer. We've observed that when creating larger farms, the process may sometimes seem stalled, but it typically resumes automatically after a while.
No rewards after several days
If you haven't earned any rewards after several days of farming, try these steps:
- Ensure you are using the latest release of either Space Acres Recommended or the CLI
- Confirm that your farmer is active and on the highest block by checking our telemetry server
- Check your balance using Astral Block Explorer or the Polkadot Explorer
- Search existing discussions on our Forum
- Get real-time help in our Discord #support channel