跳转至主要内容

常见问题

This page documents known errors and warnings you may encounter while running Autonomys software. Each issue includes its severity level, explanation, and resolution steps to help you quickly identify and fix problems.

Quick Navigation​

  • Program Issues - Errors and warnings tied to specific components (Node, Farmer, Farming Cluster)
  • Unexpected Behavior - General issues not tied to specific components

We regularly update this guide based on community feedback and new releases.

程序问题​

These errors and warnings are tied to specific components. In this section, we highlight known issues, offer available remediation steps, and specify their severity levels.

WARN Consensus: telemetry: ❌ Error while dialing

Low Severity

This error is specifically related to the telemetry server. It may occur occasionally, but it has no impact on farming operations and can be safely ignored.

Error message:

WARN Consensus: telemetry: ❌ Error while dialing /dns/telemetry.subspace.foundation/tcp/443/x-parity-wss/%2Fsubmit%2F: Custom { kind: Other, error: Timeout }
Verified: mainnet-2025-jun-06

WARN Consensus: Proof of time chain reorg

Medium Severity

This situation arises when two or more valid blocks are created at the same height in the blockchain. Initially, network nodes may disagree on which block to add to the chain, resulting in multiple temporary forks. Once this disagreement is resolved, the blocks from the discarded fork become orphaned, and the chain reorganizes to incorporate the blocks from the winning fork.

Resolution:

This should resolve on its own.

Error message:

WARN Consensus: sc_proof_of_time::source: Proof of time chain reorg happened from_next_slot=<block> to_next_slot=<block>
Verified: mainnet-2025-jun-06

WARN Consensus: Proof of time chain extended

Medium Severity

This warning message should not affect your rewards or the operation of your node. It's just a log message indicating the normal operation of the network.

Error message:

WARN Consensus: sc_proof_of_time::source: Proof of time chain was extended from block import from_next_slot=<block> to_next_slot=<block>
Verified: mainnet-2025-jun-06

WARN Consensus: Error when syncing blocks from DSN

Low Severity

When a new node is stood up with the default (snap) syncing method, it will attempt to download segments from the network. If the node is unable to download enough pieces to reconstruct a segment, it will try again.

Error message:

WARN Consensus: subspace_service::sync_from_dsn: Error when syncing blocks from DSN, stopping DSN sync until the next notification error=Other: Failed to download segment pieces during block import: Not enough (127/128) pieces for segment <segment>
Verified: mainnet-2025-jul-14

异常行为​

These unexpected behaviors are not linked to specific components. In this section, we outline common issues and provide available remediation steps.

No Output and Missing Error Codes (Windows)

If you encounter a situation in Windows where the node produces no output and does not display any error code, it is likely that you simply need to install the latest version of the Visual C++ Redistributable package.

Farmer stuck on plotting

Try restarting your node or farmer. We've observed that when creating larger farms, the process may sometimes seem stalled, but it typically resumes automatically after a while.

No rewards after several days

If you haven't earned any rewards after several days of farming, try these steps:

Still experiencing issues?

If your problem isn't listed above or the suggested solutions didn't work, reach out to our community: